How long will it take for my order to arrive?
Shortly after you place your order, our dispatch department will contact you to arrange a suitable delivery date with you. In order to keep our costs (and therefore our prices) down, we operate a multi-drop delivery system and are not able to give a delivery time. Delivery turnaround for our windows and doors is typically 3-5 weeks, but please contact our estimating department on deliveries@fussychoice.co.uk or tel. 02084808078 for up to date information.
Do I need to be present on the day of delivery to receive my goods?
We deliver to your Kerbside. Please ensure that someone is available all day, on the day of delivery who is capable of assisting the driver in unloading and checking the goods when they arrive. If there is not someone there present to receive the goods a re-delivery charge will be applied.
At the time of delivery please examine your ordered products carefully and agree or decline to sign the safe and proper delivery guarantee form and accept the products.
The product must be free of mechanical and other defects and must match the colour and size described in the agreement documentation. Since the products are custom-made to your individual order, we will not provide refunds or accept returns in case you simply no longer wish to have the product or are not satisfied with the price, or due to other similar reasons
How much does delivery cost? ( Applied for big items only as windows, doors,BBQ grills)
Delivery is free on all orders over £900 in total.
All orders under £900 will require a delivery charge of £45.
